Blue 16 Litre Foot Operated Plastic Bucket On Wheels AL593B

Thank you for shopping at Fraser’s Washing! We strive to provide high-quality cleaning supplies and excellent customer service. If you're not entirely satisfied with your purchase, we’re here to help.

1. Returns

You have [30/60] days to return an item from the date you received it. To be eligible for a return, your item must meet the following conditions:

• The item must be unused, in the same condition that you received it.
• The item must be in its original packaging.
• You must provide the receipt or proof of purchase.

2. Non-returnable Items

Certain items cannot be returned, including:

• Gift cards
• Downloadable software products
• Items on sale or clearance
• Perishable or consumable products, such as cleaning liquids that have been opened or used

3. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. The refund will be processed within [X] days, depending on your card issuer’s policies.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange a defective item for the same product, please contact us at [your contact email or phone number] with your order number and details about the product.

5. Shipping Costs for Returns

• You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.
• For exchanges, the cost of shipping the new item to you will be covered by Fraser’s Washing.

6. How to Initiate a Return

To return an item, please follow these steps:

• Contact our customer service at [your contact email or phone number] with your order number and reason for return.
• Send the item to the following address:
  Fraser’s Washing Returns
  [Your return address]
• Please include your receipt or proof of purchase in the return package.

7. Contact Us

If you have any questions about our Return and Refund Policy, please contact us at:

• Email: [your contact email]
• Phone: [your contact phone number]
• Website: [your website contact form link]

Thank you for choosing Fraser’s Washing for your cleaning supply needs! This Shipping Policy outlines how we handle and process orders placed on our website, fraserswashing.co.nz.

1. Processing Time

• All orders are processed within [1-3] business days.
• Orders are not processed, shipped, or delivered on weekends or public holidays.
• If we are experiencing a high volume of orders, processing may be delayed by a few days. In such cases, we will notify you by email.

2. Shipping Rates and Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• We offer the following shipping options:

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	[3-5] business days	[Cost in NZD]
Express Shipping	[1-2] business days	[Cost in NZD]
Free Shipping	[3-5] business days	Free on orders over [NZD Amount]

Delivery times are estimates and may vary based on location, shipping method, and other factors outside our control.

3. Shipment Confirmation and Order Tracking

• Once your order has been processed and shipped, you will receive a shipment confirmation email containing your tracking number(s).
• The tracking number will be active within [24-48 hours].

4. Shipping Restrictions

• We currently only ship to addresses within New Zealand. Unfortunately, we do not offer international shipping at this time.
• We do not ship to P.O. boxes or APO/FPO addresses.

5. Damages and Lost Packages

• Fraser’s Washing is not responsible for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.

6. Incorrect Address

• If you provide an incorrect or incomplete shipping address, we are not responsible for the delivery delay or failure. Any additional charges for re-shipment will be the responsibility of the customer.

7. Shipping to Rural or Remote Areas

• Shipping to rural or remote locations may take longer than the estimated delivery times. Please allow additional time for orders shipped to these areas.

8. Contact Us

If you have any questions or concerns about your order or our Shipping Policy, please contact us at:

• Email: [your contact email]
• Phone: [your contact phone number]
• Website: [your website contact form link]