Terms & Conditions – fraserswashing.co.nz

By purchasing a product from fraserswashing.co.nz, you agree to the following terms:

 

📦 Orders & Payment

• All prices are in NZD and include GST.

• Orders must be paid in full at checkout via our secure payment system.

• Once an order is placed, it cannot be changed or modified.
  
   

🚚 Shipping

• We aim to dispatch orders within 2–3 business days.

• Delivery times vary depending on your location and selected shipping method.

• We are not responsible for delays caused by the courier once dispatched.
  
   

🔄 Returns & Refunds

• If your product arrives damaged or faulty, contact us within 7 days of delivery for a replacement or refund.

• To be eligible for a return, items must be unused and in their original packaging.

• We do not offer refunds for change-of-mind purchases.

• Return shipping costs (if required) are the responsibility of the customer unless the item is faulty.
  
   

📬 Lost or Missing Orders

• If your package hasn't arrived within the expected time frame, please contact us. We'll do our best to assist with tracking and resolution.

• We are not liable for incorrect shipping information provided by the customer.
  
   

🔐 Privacy & Security

• We respect your privacy. Your information will only be used to process and fulfill your order.

• We do not store your payment details or share your data with third parties.

By completing your purchase, you confirm that you have read and accepted these terms.